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111 Sherman Avenue, Staten Island, New York 10301-2303

(718) 815-2671(Home) (917) 238-0945(Vmail, Pager)

[email protected]

Seth Melendez

Objective

Seeking a challenging position in the computer field with growth opportunity that will allow me to utilize my education, experience, and computer skills.

Experience

1998-Present                                               New York Hospital                                      New York, NY

Systems Engineer - Corporate Technology

Administrate Hospital enterprise-wide network of 15000+ nodes in Windows NT 4.0 environment.

Manage and support Corporate Technology primary projects, Year 2000 and Disaster Recovery and joint End-user Support Team enterprise-wide efforts.

Configure and administrate Corporate Technology Domain, PDC, BDCs, DHCP, DNS, and RAS servers and several Netware file and print servers as needed.

Optimize department NT 4.0 Servers Raid array and Disk performance using Performance Monitor and other utilities.

Manage group and user policies, IP addresses using DHCP server, print queues, and servers.

Setup of NT 4.0 workstations, network printers, and provide connectivity to network.

Manage Department backups and restore using Cheyenne Arcserv 6 for NT/Netware.

Configure SMS 1.2 Primary site server clients on Dos 6.22, Windows 3.11, Windows 95, and Window NT 4.0 workstations.  Utilize SMS distribution, SMS Installer 1.2 and Remote Management Help Desk for Y2k distribution. 

Provide Level 3 support to technical support to Y2k field support consultants and IBM tester teams

Devise methods and implement custom Y2k testing environment specifications for IBM tester teams, app owners, and Biomed group.

Provide Y2k testing instruction, training, and documentation to affiliates, Y2k field support consultants, and End-user support Team.

Design, implement, and document methods for reliable recovering of critical data for NT and Netware server during Disaster Recovery and emergency tests at IBM Business Recovery Service facility Sterling Forest, NY.

Restore critical Hospital servers and interfaces for Y2k integration testing at Sterling Forest NY.

Design, implement, and maintain Y2k web site using FrontPage 2000 on IIS 4.0 Server.

 

1997-1998                                                           Design Strategy/ New York Hospital       New York, NY

LAN and Desktop Support

Configure Windows NT Workstation 4.0 as part of 2000+-node rollout.

Provide Level 2 support to hospital consisting of 12,000 users and 2400 Workstations.

Supporting users on and off site using Microsoft System Management Server.

Assist in the design and implementation of NT 4.0 rollouts within various departments using Microsoft SysDIff utility, Setup Manager, unattended install, and SMS installer packages.

Create User account administration on Windows NT, Novell NetWare 3.12 & 4.11.

Create and support user and group policies and profiles, print servers.

Generate IP addresses and populate the DHCP database.

Troubleshoot, install, repair, modems, hard drives, NIC cards and various physical hard ware.

Troubleshoot the NT registry, and modify Keys/Values when necessary using REGEDIT or Policy Editor.

 

1997-1997                                                           Alternative Resources                               New York, NY

Helpdesk/Computer Technician

Provided telephone and field support to helpdesk calls during a three phase restack of 600 workstations.

 

1996-1997                                                           Orion Computer Systems                           New York, NY

Computer Technician

Responsible for bench work and field support for small to medium sized businesses.

Upgraded and customized orders for PCs

Education

1998                                                                               New Horizons                                              New York, NY

Microsoft 803 Course

1998                                                                               Aris                                                               New York, NY

Supporting Microsoft System Management Server 1.2

1998                                                                               ITC                                                                New York, NY

FrontPage 98 Administration, Implementing Internet Information Server 4.0

1990-1992                                                           John Jay Criminal College                          New York, NY

AA.  Police Science, 50 Credits Completed, GPA 3.0

Knowledge & Skills

                                                                                                                                                                                                                                               

 Interpersonal, Listening, Oral Communication/Presentation, Written Communication, Schedule Management, Decision Making, Judgment, Conflict Management, Negotiation, Common Sense, User and Consultant Training.                                                         

Windows 95 & 98, Windows for Workgroups, Microsoft Batch and Scripting Language, Windows NT 4.0 Workstation and Server, Microsoft Office Professional, System Management Service 1.2, SMS Installer, FrontPage 97/98, IIS 3.0/4.0 Lotus Notes, Visio, Novell Netware 3.11, 3.12, 4.11, 5.0, Arcserv 6 for NT/Netware Beta tested Windows 2000 beta 2, IE 5.0, Office 2000, RAID arrays, various video, sound, nics, and other internal cards, add-on peripherals, EIDE/SCSI storage devices, Cd-rom/DVD devices.

 

 

 

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